Terms and conditions
Contracting party
The contract is concluded with the operator named in the imprint. Shiloh picks and packs; her parents enter into the contracts.
Ordering
By completing the payment you place a binding order. The contract is concluded as soon as you receive our confirmation by email.
Prices and payment
The prices at the time of the order apply, in CHF. Payment is made in advance by TWINT or credit card.
Delivery
We deliver to Switzerland and Liechtenstein. If an item is exceptionally no longer available, we refund the amount immediately.
Natural products
Gemstones are natural products. Colour, shape, size and inclusions can differ from the picture. This is not a defect.
Returns and warranty
Our voluntary 14-day return applies. The statutory warranty rights apply in addition.
Law and place of jurisdiction
Swiss law applies. The place of jurisdiction is the operator's place of residence, unless the law requires otherwise.